Our client says
We purchased various insurance policies from another insurance agency for over 15 years. We learned, when filing the one and only domestic claim, that the agency contracted the policy service to some outside vendor and the personalized service was terrible. Consequently, we sought to transfer all insurance needs to a more reputable agency with quality carriers rather than just one carrier. We contacted Amro Insurance Brokers initially just to get price quotes and get a sense for their customer service. We were totally overwhelmed by the insurance knowledge, friendliness, and going “beyond the call of duty” by Pauline Gathirua. Consequently, we transferred our portfolio for better quality and lesser premium. Even though we were “locked-in” contractually to another insurance carrier, Pauline helped us to understand that and when we could transfer all of our insurance needs to Amro Insurance Brokers.
Dr. Mutegi
Retired Medical Doctor
